However, proceed with caution and make sure you understand the potential risks and consequences before attempting to update the firmware. There may be online forums or communities where other users have experienced similar issues and can offer advice or solutions.Ĭonsider firmware update: If there's a firmware update available, it may be worth considering. Look for community support: If you're still having trouble getting support from Floureon, you can try looking for community support. You may also want to try calling their customer support hotline if they have one. You can try emailing them again or contacting them through their website. Check the user manual for instructions on how to reset the system.Ĭontact Floureon support again: If you haven't received a response from Floureon support, try reaching out to them again. Try resetting the system: If you're still unable to access the DVR, you may need to perform a factory reset. It's possible that you may have entered the wrong credentials by mistake. It can be frustrating when companies don't respond to customer inquiries, but there are a few things you can try:ĭouble-check your login credentials: Make sure you're using the correct login username and password for the DVR system. I'm sorry to hear that you're having trouble accessing your Floureon DVR and getting support from the company.
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